Privacy policy

Birkacre Nurseries & Garden Centre Privacy & Cookies Policy

This privacy policy explains how we use any personal information we collect about you when you use this website, subscribe to our Reward Card, our E-Newsletters or in store.

Areas this policy covers:

1. What information do we collect about you?
2. How will we use the information about you?
3. Disclosing personal data
4. Marketing Use
5. Retaining Personal Information
6. Security of Personal Information
7. Access to your information and correction
8. Cookies
9. Third Party websites
10. Changes to our privacy policy
11. Data Protection Registration
12. How to contact us

1. What information do we collect about you?

We may collect, store and use personal information including CCTV recordings made throughout the garden centre. We display signage in-store. CCTV is required for the prevention and detection of crime and for protecting the safety of customers.

When you shop with us online or register for our Reward Card or e-newsletter, we may collect your name, date of birth, address, email and phone number, together with purchase and website usage information.

2. How will we use the information about you?

Personal information will be used to administer our website, reward card club and business; send you goods purchased through our website, in-store or by phone; send you our email newsletter (with your agreement); send you information regarding your Reward Card; deal with enquiries and complaints; keep our website secure and prevent fraud.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third parties direct marketing.

4. Marketing Use

If you no longer wish to be contact for marketing purposes, you can unsubscribe at the bottom of any e-newsletter we send you or email info@birkacre.co.uk

7. Access to your Information and Correction

You have the right to request a copy of the personal information that we hold about you. Please contact info@birkacre.co.uk

8. Cookies Policy

This website uses cookies. By using this site you agree to this policy and consent to the use of cookies in accordance with this policy. In particular, we use Google Analytics to analyse the use of this website.

11. Data Protection Registration

We are registered as a data controller with the UK Information Commissioner’s Office. Our data protection registration number ZA322365

12. How to Contact Us

This website is owned and operated by Birkacre Garden Centre. We are registered in England and Wales under registration number 5104667 and our registered office is at Birkacre Nurseries & Garden Centre Limited, Birkacre Road, Chorley, PR7 3QL

You can contact us by post, using our website contact form, by telephone on 01257 270473 or by email at info@birkacre.co.uk